Returns & Refunds
Your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
30-Day Return Policy
You have 30 days from the date of delivery to return most items for a full refund or exchange.
Return Conditions
To be eligible for a return, items must be:
- Unused and in the same condition as received
- In original packaging
- Accompanied by proof of purchase
Non-Returnable Items
Certain items cannot be returned for hygiene and safety reasons:
- Opened food storage containers
- Personal care items
- Items marked as final sale
How to Return
- Contact us at 9bo5om9@gmail.com with your order number
- We'll provide return instructions and address
- Pack items securely in original packaging
- Ship the return (you're responsible for return shipping costs)
Refund Processing
Once we receive your return, we'll inspect the items and process your refund within 5-7 business days. Refunds will be issued to your original payment method.
Exchanges
If you need to exchange an item, please contact us to arrange the exchange.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos. We'll arrange a replacement or full refund at no cost to you.
Questions? Contact our customer service team.